We ship most items across Peninsular Malaysia within 3 working days. Working days include
Monday-Friday, excluding holidays.
East Malaysia (Sarawak, Sabah, Labuan)
We ship most items to East Malaysia within 3 to 7 working days. Working days include
Monday-Friday, excluding holidays
*A delivery charge will levied,depending on the size and weight of the package for outstation deliveries.*
We partner with Sure-Reach Express, GD Express and Yamato Transport (TA-Q-BIN Express) to ship
your packages. You'll receive a shipping confirmation e-mail that will confirm a consignment note & live
tracking. You may notice the tracking status might have not updated or slightly delayed. That's because
the most couriers will only update tracking status on the next processing day.
Ensuring an On-Time Delivery
Please ensure the delivery address, receiver’s name and contact numbers are accurate and complete
(including any business name if delivering to a work address) so that the delivery can be made on
schedule. You can also specify a different delivery address while ordering and have your order delivered
to your workplace or to your friends.
Please note that time-scales for delivery and delivery charges will vary depending on the availability of the
items ordered, and your address. Please allow for extra time for deliveries to outside of the Kuala Lumpur
metro area. We cannot accept orders from or deliver to addresses outside Malaysia. Please ensure that
you have provided complete delivery address.
If no one is available at your address to take delivery, our delivery partner will make a maximum of
two delivery attempts before returning the order to us, in which case, we reserve the right to
consider that you have rejected delivery and that the Contract is therefore cancelled. In the event
of cancellation of the Contract for non-delivery, kindly contact us within 2 weeks, or else your item
will be forfeited.
Delivery of an order shall be completed when we deliver the item(s) to the address you gave us when
placing your order. You own the item(s) once we have received payment in full from you in respect of such
item(s) - unless and until the Contract is cancelled, in which case ownership of the item(s) reverts to us on
our refund to you in respect of the cancelled item(s). The item(s) will be your responsibility from the
completion of delivery of such item(s).
Incorrect address / Invalid address
If our delivery tracking system trace your address was incorrect postcode key-in , we have the right to
change your delivery mode ,
Please enter with cautions the address to reduce time for delivery team make a arrangement for us
provide the fast delivery for you.
Shipment for A4 Papers only limited to Kuala Lumpur